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Would you like your bath delights prettily wrapped? Perfect! That's how we send all purchases...just like you are receiving a gift in the mail! All orders are shipped out in Soap Box style in either a gift box or stylish bag and typically highlight our company colors pink and brown. We like to change it up a bit, so if it’s the holidays or we’re just in the mood we’ll offer up some different packaging from time to time. Just know that our products are always sent out ready to give or receive! If you’d like us to include a gift message in with your order, please type your text (exactly as you’d like it to appear) in the comments section during checkout.

We reuse all shipping material - boxes and packaging - that come into our facility. We encourage you to do the same! Help our environment by reusing or recycling your boxes and shipping materials. Our white boxes are perfect for reusing as gift boxes! Now that's an environmentally friendly wrap!*

Soap Box Rewards Membership

Soap – Our first level of the rewards membership gets you 2% off all orders, always.
Stamp – One step up from the Soap Level, Stamp rewards level is 4% off all orders, always.
Pink - Premium level of our membership program. As a Pink member, you'll always receive 6% off your purchases. You'll also receive extra discounts and other bonuses (including limited: sales, free gifts and insider information from Soap Box headquarters) first. It doesn't get any better than our Pink Premium membership!

Rewards membership is based on number of orders placed directly through our online shop and kept track of through your Soap Box account. It's a way to reward our loyal customers. We like you! Thank you for liking us and supporting handmade scented goods.

5 orders = Soap Membership
10 orders = Stamp Membership
20 orders = Pink Membership

We love packaging up your purchases in delightful wrappings, but we also love to be green! If you'd like us to be a little more paper friendly when shipping your purchase just let us know in the comments box during checkout to "Go Green" and our wrappings will not be included* with your purchase. We will not print or send an order invoice with your order (save the paper!). We will not use our typical white gift box and tissue paper to package your order (save more paper!). By going green, you are saving on paper products and being more earth friendly in the process. Go environment and go you! *We will ship your purchase in a shipping box with reused peanuts/bubble wrap or something to protect your items.

Turn Around & Shipping Times
Your order will be carefully packaged and shipped within 1-2 business days. Turn around time may be extended during sales, special promotions and holidays. Depending on your location, you can anticipate an additional 1-5 days for delivery.

We currently offer Priority Shipping through United States Postal Service. You will receive a USPS tracking number via email upon shipment. This email serves as your confirmation of shipment and we suggest you retain it in your records until the order is received.

All US orders of $100.00 or more always ship FREE!
All Canada orders of $150.00 or more ship Free with code: cfreeship
All International orders receive $20 off shipping on orders of $150 or more with code: isavings
(Shipping discount codes must be entered at checkout and are not eligible with any other discount offers.)

To see our complete list of shipping options, just add a product to the cart and view our most current selections. Our website is set up to ship by product weight and your location with rates directly through the USPS site.

PO/APO Shipping
Yes! We are happy to ship to PO & APO addresses. You can enter the address information in the Ship To boxes during checkout.

International Shipping
Yes,we will ship anywhere in the world! We ship International purchases via USPS flat rate boxes. Please know your country restrictions before ordering. We will not be held responsible for any items that you have ordered and can not receive once shipped.

Current flat rate shipping prices for International and Canada orders can be found in the shopping cart.

If you have any questions, please contact us at info@thesoapboxco.com

The Soap Box Company is required to collect Sales Tax on all orders shipped to Missouri addresses.

We accept Visa, MasterCard and PayPal.

The Soap Box Company will not be held liable for any lost or stolen packages. Once your order has shipped and you have a tracking number, please contact the delivery service for any problems that you have in receiving a package. We are happy to try and help you locate your package if needed, but we ask that you contact the delivery service first as they will have the most current information about the shipment. If you receive products which were damaged in transit, we must be notified within 48 hours of delivery. Please retain all packaging materials so that we may successfully file a claim with the shipping company.

Due to the nature of the products sold on our site, we no longer offer refunds or exchanges. Bath and body products will not be resold by our company due to sanitary purposes. All sales are final.

We believe in our products and want you to be completely satisfied with them. If you are not happy with your orders for any reason, please contact our customer service department via e-mail at info@thesoapboxco.com

Be Unique! You don’t need to copy our pictures, ideas or material of any kind (even though we take it as a compliment that you like our stuff!) We know you can make your site unique in your own way, just as we’ve done with ours. Besides, your customers and fans will appreciate it more! Thanks for not copying.

Information on our site is provided as a service to our customers and should not be construed as medical advice. The Soap Box Company will not be held liable for any allergic reactions or medical conditions due to products sold on our website. If you have a specific sensitivity or allergy, we suggest you carefully review the ingredient label of your chosen product before using and avoid any ingredients which you believe may cause a reaction. If irritation does occur, please discontinue use immediately and contact your physician.